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Volume 4, Issue 10 (October 2018)

Mystery Shopping As A Method Of Customer Survey In India

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Volume 12 Issue 07

July 2026

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Author(s)

Dr.G.Balamurugan S.Mohan H.Mohammed Azarudeen

Abstract

This Paper Specifies Proposition Of Mystery Shopping As A Complimentary Method Along With Customer Surveys. It Focuses On The Antecedent Of Mystery Shopping- Observational Methods. This Paper Addresses The Gap In The Existing Research On Mystery Shopping.


Keywords

Paper ID

IJSARTV4I1027730

Publication Date

October 3, 2018

Research Area

Management Studies

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