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Volume 12 Issue 07
July 2026
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Author(s)
Vimal kirubashankar Rajeith Thanumalaya Perumal Pillai
Abstract
Governments Embraced Electronics To Engage With Citizens In Service Provision And Interacting With Their Citizens. Convenient Service Delivery, Improved Communication, Cost Reduction, Efficient And Effective Ways Of Service Provision Are Among Promised No
Keywords
E-government
E-grievance Systems
Complaint Handling Mechanisms
ICT
GeoICT
E-participation
Citizen-initiated Contacts.
Paper ID
IJSARTV8I755642
Publication Date
July 24, 2022
Research Area
Computer Science & Engineering