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Volume 12 Issue 07
July 2026
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Author(s)
Gauri Narendra Ambhore
Abstract
Public Transport Systems Face The Challenge Of Attracting Users To Fight The Lost In Market Share, Mostly Due To The Increasing Use Of Private Cars. Therefore, The Concepts Of ‘quality’ And ‘customer’ Must Change And The Focus Must Be On Meeting People’s
Keywords
Service Quality
Public Transport
Car
Travel Behaviour
Market Segmentation
Contracts
Paper ID
IJSARTV7I850519
Publication Date
August 16, 2021
Research Area
Civil Engineering