Impact Factor
7.883
Call For Paper
Volume 12 Issue 07
July 2026
Download Paper Format
Copyright Form
Author(s)
Susan Saji Kavumkal
Abstract
In A Service Industry Like Banking, The Quality Of Customer Service Hold Primary Significance Particularly In The Context Of Sustained Business Growth. In A Deregulated Environment, Customer’s Expectations Keeps Rising As They Look For More Convenient And
Keywords
Customer Satisfaction
Customer Expectation
Pathanamthitta
Customer Perception
Paper ID
IJSARTV4I422195
Publication Date
April 1, 2018
Research Area
Commerce