An Analysis Of The Psychological Barriers That Prevents Employees From Using Formal Grievance Redressal Mechanisms At Tcs Coimbatore

• Author(s):

  Dr. K. Mahendran | Hema. P

• Keywords:

  Grievance Redressal Mechanism, Psychological Barriers, Employee Perception, Organizational Behaviour, Workplace Trust, Employer Employee Relation, Psychological Safety, HR Practices

• Abstract:

  Formal Grievance Redressal Mechanisms Are Designed To Promote Fairness And Employee Well-being In Organizations. However, Many Employees Hesitate To Use These Systems Due To Psychological Barriers. This Study Examines Factors Such As Fear Of Retaliation, Lack Of Trust In Confidentiality, Emotional Stress, Low Self-confidence, Cultural Influences, And Negative Perceptions About Grievance Outcomes. Using A Descriptive Research Design And Survey Method, Primary Data Was Collected Through A Structured Questionnaire, Supported By Secondary Sources.

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Other Details

• Paper id:

  IJSARTV12I2104602

• Published in:

  Volume: 12 Issue: 2 February 2026

• Publication Date:

  2026-02-26

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