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Volume 12, Issue 2 (February 2026)

An Analysis Of The Psychological Barriers That Prevents Employees From Using Formal Grievance Redressal Mechanisms At Tcs Coimbatore

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Volume 12 Issue 07

July 2026

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Author(s)

Dr. K. Mahendran Hema. P

Abstract

Formal Grievance Redressal Mechanisms Are Designed To Promote Fairness And Employee Well-being In Organizations. However, Many Employees Hesitate To Use These Systems Due To Psychological Barriers. This Study Examines Factors Such As Fear Of Retaliation, Lack Of Trust In Confidentiality, Emotional Stress, Low Self-confidence, Cultural Influences, And Negative Perceptions About Grievance Outcomes. Using A Descriptive Research Design And Survey Method, Primary Data Was Collected Through A Structured Questionnaire, Supported By Secondary Sources.


Keywords

Grievance Redressal Mechanism Psychological Barriers Employee Perception Organizational Behaviour Workplace Trust Employer Employee Relation Psychological Safety HR Practices

Paper ID

IJSARTV12I2104602

Publication Date

February 26, 2026

Research Area

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