Ai-powered Urban Community Service Hub: A Smart Complaint And Society Management System

• Author(s):

  Sidlambe Vaishanvi | Bhalerao Anushka | Jadhav Anjali | Prof. Swati Dhadake

• Keywords:

  Intelligent Communities, AI, NLP, Urban Computing, Problem Solving, And Resident Assistance

• Abstract:

  The Swift Urban Growth Of Cities Has Led To A Significant Need For Smart Digital Solutions That Can Effectively Oversee Housing Society Activities.The AI-Driven Urban Community Service Centre Is A Multipurpose, Mobile App That Unites Owners, Tenants, Residents, Administrators, And Service Providers Into A Unified Ecosystem. The Solution Integrates Artificial Intelligence To Improve Decision-making Support While Streamlining Reservation Administration, Payment Processing, And Complaint Classification.Whereas Natural Language Processing (NLP) Analyzes And Categorizes Complaint Messages, Computer Vision Algorithms Identify Irregularities In Provided Images. Sentiment Analysis Facilitates The Tracking Of Service Quality Comments, While Optional Voice-to-text Conversion Guarantees Accessibility For All Age Groups. The Backend System Makes Use Of Flask Microservices, Node.js, And A Scalable MongoDB Database. In Urban Areas, The Proposed Paradigm Improves Responsiveness, Increases Transparency, And Decreases Manual Involvement. Future Developments Will Make It Possible To Govern Communities Completely Automatically Using Chatbots, Blockchain Verification, And Predictive Analytics. This Approach Shows How Artificial Intelligence (AI) Has The Potential To Make City Life A Clever, Transparent, And Engaging Digital Experience

---

Other Details

• Paper id:

  IJSARTV11I10104200

• Published in:

  Volume: 11 Issue: 10 October 2025

• Publication Date:

  2025-10-30

Download Article