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Volume 12 Issue 07
July 2026
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Author(s)
Mr.P.Kanagaraj Roshan. N
Abstract
Service Quality Is The Degree And Direction Between Customer Service Expectations And Perceptions. Perceived Service Quality Is Defined As How Well A Service Satisfies The Expectations Of Customers. Service Quality Has An Impact On Profitability And Cost
Keywords
Service Quality
Telecom Sector
Simple Percentage Analysis
Likert Scale Analysis
Rank Analysis.
Paper ID
IJSARTV6I1141663
Publication Date
November 20, 2020
Research Area
Commerce With Professional Accounting