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Volume 12, Issue 3 (March 2026)

A Study On Role Of Ai Personalizing Online Shopping Experiences

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Volume 12 Issue 07

July 2026

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Author(s)

Dr. S. NAMASIVAYAM K ASWINI

Abstract

In The Past Decade, The Rapid Growth Of The Internet And Digital Technologies Has Transformed The Way People Shop. Traditional Retail Methods, Where Customers Physically Visit Stores, Are Increasingly Being Replaced By Online Shopping Platforms. E-commerce Platforms Like Amazon, Flip-kart, Anibal, And Mantra Provide Consumers With Access To Thousands Of Products Across Various Categories, From Electronics To Clothing, In Just A Few Clicks. While This Growth Has Made Shopping Convenient, It Has Also Introduced New Challenges. Customers Are Often Faced With An Overwhelming Number Of Choices, Making It Difficult To Select Products That Best Suit Their Needs. In Such A Competitive Environment, Businesses Are Constantly Searching For Innovative Methods To Attract And Retain Customers. One Of The Most Significant Solutions In Recent Years Has Been The Use Of Artificial Intelligence (AI) In Online Shopping. Artificial Intelligence, Broadly Defined, Refers To Computer Systems Capable Of Performing Tasks That Typically Require Human Intelligence.


Keywords

Paper ID

IJSARTV12I3104653

Publication Date

March 6, 2026

Research Area

B.com Business Process Services

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