A Study On Emotional Intelligence And Its Impact On Employee Performance With Reference To Rivvot Technologies, Coimbatore

Abstract

Emotional Intelligence (EI) Has Emerged As A Critical Determinant Of Employee Performance And Organizational Effectiveness In The Contemporary Software Industry. This Study Investigates The Role Of Emotional Intelligence And Its Measurable Impact On Employee Performance At Rivvot Technologies, Coimbatore. A Structured Questionnaire-based Survey Was Conducted Among 150 Employees Across Various Job Roles Including Developers, Testers, HR, And Managers. Data Were Analyzed Using Simple Percentage Analysis, Chi-square Test, Pearson Correlation, And One-way ANOVA. Findings Reveal That A Significant Majority Of Employees Recognize The Positive Contribution Of EI To Job Performance, Stress Management, Interpersonal Communication, And Organizational Success. The ANOVA Results Confirm That Work Experience Significantly Influences Participation In EI Development Activities (F = 11.83, P < .001). The Study Underscores The Need For Organizations In The Software Sector To Systematically Invest In EI Training Programs To Foster A High-performance Work Culture.

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