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Volume 4, Issue 4 (April 2018)

A Study On Customer Satisfaction With Regard To Alternative Delivery Channels Of Banks With Reference To Chennai Region

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7.883
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Volume 12 Issue 07

July 2026

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Author(s)

Shwetha Baben

Abstract

Alternate Delivery Channels Are The On Growing Sector In The Banking Industry. These Services Have Not Only Enhanced The Satisfaction Level Of Customers, But Reduced The Processing Time And Transaction Time In Banking. The Efficiency Of Banks In Terms Of


Keywords

Alternate Delivery Channels Impact Customers Satisfaction E-banking

Paper ID

IJSARTV4I422193

Publication Date

April 1, 2018

Research Area

COMMERCE

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