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Volume 4, Issue 3 (March 2018)

A Study On Customer Relationship Management (crm) Implementation And Customer Opinion, Customer Services Quality, Customer Expeacted, Insurance Industry Tamil Nadu In Thanjavur District

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Volume 12 Issue 07

July 2026

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Author(s)

Mr. G.Balakrishnan Dr. V.Nagajothi

Abstract

Insurance Plays An Important Role In The Financial Sector But While There Is Many Research On The Casual Relationship Bank Lending And Economic Growth Is Often Ignored Relationship Insurance And Economic Growth. Among Financial Intermediaries, Insurance C

Keywords

Customer Relationship Management (CRM) Knowledge Management (KM) Customer Retention Customer Expectation Customer Satisfaction.

Paper ID

IJSARTV4I322143

Publication Date

March 30, 2018

Research Area

Business Administration

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